terms and conditions.

Malin + Goetz Limited – Website Terms of Use

Date of Last Update:                            4th August 2017

 

1. Terms of website use

www.malinandgoetz.co.uk (the "Site") is a website operated in the United Kingdom by Malin + Goetz Limited. We are a limited company registered in England and Wales under company number 09693153 and we have our registered office at C/O Manzanita Capital Empire House 175 Piccadilly London W1J 9EN, United Kingdom. Our main trading address is Malin + Goetz, 146 Upper St, N1 1QY, United Kingdom. Our VAT number is 233 9739 81.

This Terms of Use (together with the documents referred to in it) tells you the Terms of Use on which you may make use of the Site, whether as a guest or a registered user. Use of our Site includes accessing, browsing, or registering to use our Site.

Please read this Terms of Use carefully before you start to use our Site, as it will apply to your use of our Site. We recommend that you print a copy of this for future reference.

By using our Site, you confirm that you accept this Terms of Use and that you agree to comply with it. If you do not agree to this Terms of Use, you must not use our Site.

You have chosen to visit the Site in the United Kingdom in order to purchase our products. As a consequence, irrespective of your place of residence, your use of the Site is occurring in the United Kingdom and will be governed by this Terms of Use and the laws of England and Wales. Any use of currencies other than the UK pound sterling are purely for your ease of reference.

We also like to interact with you on third party sites where we post content or invite your feedback, such as Facebook, Twitter, Instagram and YouTube ("Third Party Sites"). We do not control these Third Party Sites and this Terms of Use does not apply to companies that Malin + Goetz does not own or control, or to the actions of people that Malin + Goetz does not employ or manage. You should always check the Terms of Use posted on Third Party Sites.

Malin + Goetz uses secure socket layers ("SSL"), the industry standard in transferring information to process your orders.

2. Ownership of rights

All rights in this Site, including copyright and moral rights, are owned by or licensed to Malin + Goetz. Any use of this Site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this Site for any purpose.

3.  Accuracy of content

We do not guarantee that our Site, or any content on it, will be free from errors or omissions.

The images of products on this Site are illustrative only. The packaging may vary from that shown. The weights and dimensions are approximate only. We have made every effort to display as accurately as possible the colour of the products that appear on the Site. However, as the actual colours you see will depend on your personal computer equipment, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the merchandise on delivery. To the extent permitted by applicable law, Malin + Goetz disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this Site. We are not responsible for the content of any off-website pages or any other websites linked to or from this Site. Links appearing on this Site are for your convenience only and are not an endorsement by us of the content, products, services or suppliers connected therewith. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this Site, in any off-website materials, or in any linked websites.

4. Accessing our Site

Our Site is made available free of charge. We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of this Terms of Use (and any documents referred to in it) and that they comply with them.

Our Site is directed to people residing in the United Kingdom. We do not represent that content available on or through our Site is appropriate or available for or in other locations. We may limit the availability of our Site or any service or product described on our Site to any person or geographic area at any time. If you choose to access our Site from outside the United Kingdom, you do so at your own risk.

5. Damage to your computer

We make every effort to ensure that this Site is free from viruses or defects. However, we cannot guarantee that your use of this Site or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the Site and screen out anything that may damage it. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this Site.

6. Limitation of liability

The provisions of this clause relate to the use of this Site only and do not affect the statutory rights of consumers or any other rights granted by us in connection with the purchase of our goods on this Site (including under the Malin + Goetz Terms and Conditions for Online Sales).

Nothing in this Terms of Use excludes or limits our liability for death or personal injury arising from our negligence or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

If you are a business user, please note that we will not be liable for:

If you are a consumer user, please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and Conditions for Online Sales [hyperlink].

7. Prohibited uses

You may use our Site only for lawful purposes. You may not use our Site:

You also agree:

 

You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable solicitors' fees, resulting from any third-party claim, action, or demand resulting from your unlawful use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

8. Submission of Information

We welcome your enquiries or feedback on the Products you use or might like to purchase. However, it is our policy to decline any unsolicited suggestions or ideas. Any enquiries, feedback, suggestions, ideas or other information you provide to us ("Information") will be treated as non-confidential and non-proprietary. Subject to our Privacy Policy [hyperlink], by providing us with any such unsolicited information you hereby grant Malin + Goetz a non-exclusive and royalty-free right to use, reproduce, modify, adapt, publish, sell, assign, translate, transfer, sub-license, create derivative works from, distribute and display the Information in any form, media or technology and whether alone or as part of other works. You also agree that your Information may not be returned and we may use your Information and any ideas, concepts or know-how contained therein for any purpose. Furthermore, if you send us any such Information you represent and warrant that you own or otherwise are entitled to any and all rights to the Information and that your Information does not contain or constitute software viruses, commercial solicitation, chain letters, mass mailings or 'spam' in any form. You may not impersonate any person or entity or use any false e-mail address or otherwise mislead us as to the origin of the Information submitted and you agree to indemnify us and hold us harmless from and against any claims arising from your claims and/or any third party claims to any rights in any such Information.

9. Intellectual Property

The trade marks, logos and service marks (“Intellectual Property”) displayed on our Site are the registered and unregistered marks or designs of Malin + Goetz, our affiliates, our licensors and/or our suppliers and are protected by EU and international trade mark laws. Except in connection with placing an order for merchandise or as required by applicable law, you may not use, reproduce, duplicate, copy, sell, resell, access, modify or otherwise exploit our Intellectual Property or that of our suppliers without our or their prior written consent.

10. Mobile services

If you access this Site via your mobile phone, we do not currently charge for this access. Please be aware that your carrier's normal rates and fees, such as text messaging fees or data charges, will still apply.

11. User generated material

By submitting ideas, designs, customizations, creative concepts, or any other information ("User Generated Material") to this Site (or to our accounts on any Third Party Sites), you accept and agree that you assign and/or waive all ownership of and rights (including moral rights) in or to any intellectual property rights and other rights in the User Generated Material to Malin + Goetz. To the extent such transfer is not valid, you grant Malin + Goetz, by submitting the User Generated Material to this Site, a worldwide, non-exclusive, fully paid, perpetual, royalty-free license to use, including but not limited to a right to copy, modify, publicly display, distribute and to sublicense (all or parts of), the User Generated Material for any purposes as it deems fit, including but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving this Site or other products or services both online and offline.

All User Generated Material shall be deemed to be non-confidential. Malin + Goetz shall be entitled to use or disclose the User Generated Material in any manner whatsoever, without liability or notice to you. You acknowledge and agree that you shall have no claim against Malin + Goetz or any other party should any User Generated Material created, posted or sent by you be used in the above sense by Malin + Goetz or any part of its group.

You warrant that:

You agree that Malin + Goetz:

 

Notwithstanding the foregoing, Malin + Goetz reserves the right to moderate all User Generated Material, and to decline the submission of, edit the content of, or remove from this Site, any User Generated Material in its absolute discretion, for example because it infringes the intellectual property rights of a third party, because the content is inappropriate, obscene, or abusive, or for any other reason. Malin + Goetz is under no obligation to inform you of the reasons for such intervention.

12. Non-waiver

No failure to exercise and no delay on the part of Malin + Goetz in exercising any right, remedy, power or privilege of Malin + Goetz under this Terms of Use and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on the part of Malin + Goetz.

13. Transfer of rights

We may transfer our rights and obligations under this Terms of Use to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or your obligations under this Terms of Use. You may only transfer your rights or obligations under this Terms of Use to another person if we agree in writing.

14. Other legal notices

There may be legal notices on other areas of this Site which relate to your use of this Site, all of which will, together with this Terms of Use, govern your use of this Site.

15. Questions

If you have any questions regarding this Terms of Use please contact us by e-mail at info@malinandgoetz.co.uk or by post at Malin + Goetz, 146 Upper St, London N1 1QY, UK.

16. Changes to legal notices

We reserve the right to change this Terms of Use from time to time and we encourage you to review it as often as possible. Any changes are effective immediately upon posting to the Site.

17. Law, jurisdiction and language

This Site, any content contained herein, and any contracts entered into as a result of usage of this Site are governed by English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

Malin + Goetz Limited – Terms & Conditions for Online Sales

Date of Last Update:                            4th August 2017

Welcome to the Malin + Goetz Limited website (the "Site").

By placing an order with Malin + Goetz Limited ("Malin + Goetz", "we", "us" or "our") for products which are sold on the Site ("Products") you will be deemed to have read, understood and agreed to these Terms & Conditions ("T&Cs"). Please read these T&Cs carefully and, if you are unhappy with any aspect, you should contact one of our customer service advisors before placing an order with us.

We amend these T&Cs from time to time. Please check the top of this page to see when these T&Cs were last updated. Every time you order Products from us, the T&Cs in force at the time of your order will apply to the contract between you and us. If we have to revise these T&Cs and this has a material impact on your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the contract if you are not happy with the changes.

You have chosen to visit the Site in the United Kingdom in order to purchase our Products. As a consequence, irrespective of your place of residence, any purchase you make will occur in the United Kingdom and will be governed by these T&Cs and the laws of England and Wales. Any use of currencies other than the UK pound sterling are purely for your ease of reference.

1. About MALIN + GOETZ

We are Malin + Goetz Limited a company registered in England and Wales. Our company registration number is 09693153 and our registered office is at C/O Manzanita Capital Empire House 175 Piccadilly London W1J 9EN, United Kingdom.. Our registered VAT number is 233 9739 81.

You can contact us by telephoning our customer service team on +44(0)2074245171 or by emailing us at info@malinandgoetz.co.uk, or by writing to us at the following address - Malin + Goetz, 146 Upper St, London N1 1QY, UK.

2. Other policies

The following additional policies (which can be accessed by clicking on the links below) also form part of these T&Cs and should be read carefully before placing an order:

3. Eligibility

In order to make a purchase through the Site or to use the services or features made available to you on the Site you will be required to register. When you register, you will be required to provide information about yourself including, but not limited to, your name, telephone number and e-mail address, which is true, accurate, current and complete in all respects. Should any of your registration information change in the future you are required to amend your personal online account immediately. We may change registration requirements from time to time. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.

The purchase of Products through the Site is strictly limited to parties who can lawfully enter into and form contracts on the Site in accordance with English law.

4. Pricing policy

We have taken great care in the preparation of the content of this Site, in particular to ensure that the details, descriptions and prices quoted are correct at the time of publishing. However, we will only accept orders if there are no material errors in the description of the Products or the prices as advertised on this Site. All prices are displayed inclusive of VAT and exclusive of delivery charges. The total cost of your order is the price of the Products ordered plus VAT at the current rate and plus the delivery charges as set out during the checkout process.

If the rate of VAT changes between your order date and the date we supply the Products, we will adjust the rate of VAT that you pay (unless you have already paid for the Products in full before the change in the rate of VAT takes effect).

We do not charge your credit or debit card until we dispatch your order. Items in your online Shopping Cart will reflect the most recent price displayed on the Product's detail page.

5. Availability

All Products are subject to availability. Validly stated prices on our Site remain in effect for so long as the Products are available or as otherwise stated on our Site. We will inform you as soon as possible if the Products you have ordered are not available.

6. Online ordering process

The ordering process consists of following steps:

a)       you add the Products which you wish to purchase to your Shopping Cart;

b)      you select your preferred delivery method;

c)       you provide an address for delivery, a billing address, and any requested payment information;

d)      you will be asked to read carefully and then accept the T&Cs;

e)       before submitting your order you will have a final opportunity to review the Products to be purchased and their prices (including any additional charges and fees such as delivery costs) and all of the information you have submitted; and

f)       you will click 'Submit' to finalise your order.

You are able to correct errors on your order up to the point at which you click to 'Submit' your order on the final page of our ordering process.

7. Acknowledgement and acceptance of your order

We will notify you by e-mail as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfil your order following this acknowledgement, we will contact you by e-mail or telephone advising you of this. We will confirm acceptance of your order by sending you an e-mail that confirms that the Products have been dispatched ("Dispatch Confirmation"). A legally binding contract between us will be formed when we send you the Dispatch Confirmation (or, in the unlikely event that a Dispatch Confirmation is not sent due to a processing error, when we dispatch the Products to you) ("Contract"). If you require any information concerning your order please e-mail us at info@malinandgoetz.co.uk quoting your order number. We may not accept your order if a Product you have ordered is out of stock, if we have identified a Product or pricing error, or if we are unable to obtain authorisation for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.

8. Delivery

MALIN+GOETZ  delivers to any addresses in the UK Mainland, Highlands, Islands and Northern Island (excluding Channel Islands). Usually we deliver your order with Royal Mail Standard, or Next Day Services or by Courier (for hazardous products) but we reserve the right to use alternative postal/courier services without notice. If you wish to order products to be delivered outside of the UK, please visit our EU www.malinandgoetz.eu website 

UK MAINLAND and HIGHLANDS, ISLANDS & NORTHERN IRELAND postcodes are defined as follows:

Standard Mainland

Out Of Area

UK Mainland

UK Mainland (Scotland)

Highlands & Northern Ireland

UK Islands

See attached file

Included in attached file Zone 1

DD

AB31 to AB38

HS

DG

AB40 to AB56

IV41 to 49

EH

IV1 to 28

IV51, 55 &56

FK

IV30 to 32

KA27 &28

G

IV36 to 40

KW15 to 17

KA (except KA27 &KA28)

IV52 to 54

PA20

KY

IV63

PA41 to PA49

ML

KW1 to 14

PA60 to 78

TD

PA21 to PA38

PH42 to 44

AB1 to AB16

PH4 to PH41

ZE

AB21 to AB25

PH49 to PH50

Isle of Man

AB30

Northern Ireland

AB39

PA1 to PA19

PH1 to PH3

Our website is solely for the promotion of our Products in the UK.

We aim to deliver your goods within 5 working days of placing your order. But we may take up to 30 days after the day on which we accept your order.

We will deliver the Products in accordance with the delivery option selected by you. Whenever referred to, working days exclude Saturday, Sunday and EU public holidays. Upon delivery of the Products to you, we will provide you with sufficient information to enable you to exercise your statutory right of cancellation and to address any intended cancellation to the correct addressee or to return or exchange your Products. For further information, please see the Your cancellation right and the Your other statutory rights to return Products under the Consumer Rights Act 2015 sections within these T&Cs.

We are not responsible for delivery delays outside our control. If our supply of the Products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any Products you have paid for but not received.

If no one is available at your address to take delivery and the Products cannot be posted through your letterbox, we will leave you a note informing you of how to rearrange delivery or collect the Products from a local depot.

If you do not collect the Products from us as arranged or if after a failed delivery to you you do not re-arrange delivery or collect them from a delivery depot, the Products may be returned to us as per the delivery note and we may charge you for storage costs and any further delivery costs.

9. Inspection

You should inspect the Products upon receipt and check that everything specified on the delivery note is included. You will be deemed to have accepted the order unless you notify us otherwise and return the Products in accordance with your cancellation rights or other statutory rights (as referred to below).

10. Payment

Payment can be made through any of the following methods: Visa, Mastercard, or American Express. Payment will be debited and cleared from your account at the point at which your order is dispatched. You confirm that the credit or debit card being used is yours. Please note that all credit/debit cardholders are subject to validation checks and authorisation by the issuer of the card. If the issuer of your payment card refuses to pay or does not for any reason authorise payment to Malin + Goetz, we will not be liable for any delay or non-delivery of Products. We retain the legal ownership of all Products until full payment has been made by you and received by us and legal ownership of the Products will immediately transfer back to us if we refund any payment for the Products to you. Risk in the Products transfers to you upon delivery.

Please refer to our Privacy Policy [hyperlink] for further information regarding secure payment and internet fraud.

11. Your cancellation rights

11.1           As you are a consumer, you have a legal right to cancel a Contract under the Consumer Contracts Regulations 2013 from the date of the Dispatch Confirmation until the date which is 14 days after you receive the Products. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a Product, you can notify us of your decision to cancel the Contract and receive a refund.

11.2           Your right to return goods does not apply to goods (i) made to your specification; or (ii) which have been clearly personalised; or (iii) which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly; or (iv) where sealed goods have been supplied which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery.

11.3           You can cancel a Contract and return your order in accordance with our Returns Policy which can be accessed by clicking here. For further information, please contact our Customer Services Team on: +44 207 424 5171 (Monday - Saturday 10.30am - 7pm, and Sunday 12pm - 5pm, excluding Bank Holidays) or at info@malinandgoetz.co.uk.

11.4           If you cancel your Contract we will:

(a)                Refund you the price you paid for the Products. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods if this has been caused by your handling them in a way which would not be permitted in a store. If we refund you the price paid before we are able to inspect the goods and later discover that you have handled them in an unacceptable way, you will be liable to pay to us an appropriate amount.

(b)               Refund any delivery costs you have paid, although the maximum refund will be the cost of delivery by the least expensive delivery method we offer (as permitted by law).

(c)                Make any refund due to you as soon as possible and in any event within 14 days after the day on which we receive the Products back from you (provided that you have returned the goods to us within 14 working days of delivery to you or your notifying us of cancellation). Please note that it can take 3 – 5 working days after we have processed a refund payment for it to appear on your credit card statement.

(d)                Refund you on the credit card or debit card used by you to pay. If you used vouchers to pay for the Products we may refund you in vouchers.

(e)                Exchanges. If you indicate on your Cancellation Form that you would rather receive an exchange than a refund then this will be processed within 7 working days of receiving your returned goods and will be delivered via standard delivery. In these circumstances, a new Contract will be deemed to have been formed between us in relation to the new Product you have selected (and your various rights of cancellation and return as set out herein will apply to that Product). In the event that we are not able to satisfy your request for an exchange then we will refund you the cost of the Products and the original Contract between us will be cancelled.

12.  Your other statutory rights to return Products under the Consumer Rights Act 2015

12.1           Because you are a consumer, we are under a legal duty to supply Products that are in conformity with the Contract. As a consumer, you have legal rights in relation to Products that are faulty or not as described. These legal rights (which are summarised in general terms below) are not affected by your right of return and refund in clause 11 (above) or anything else in these T&Cs.

12.2           The Consumer Rights Act 2015 states that goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your Products your legal rights entitle you to the following:

(a)                Up to 30 days: if your goods are faulty, then you are entitled to an immediate refund.

(b)               Up to 6 months: if your goods cannot be repaired or replaced, then you are entitled to a full refund in most cases.

(c)                After 6 months (depending on the type of Product): if your goods do not last a reasonable length of time then you may be entitled to some money back.

13. Our liability for loss or damage suffered by you

13.1           We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these T&Cs we will be responsible for loss or damage that you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen (for example, if you discussed it with us during the sales process).

13.2           We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Products as summarised at clause 12; and for defective Products under the Consumer Protection Act 1987.

13.3           We only supply Products for domestic and private use. You agree not to use the Products for any commercial, business or resale purposes. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. To apply to become an authorised reseller, or to use Malin+Goetz amenities please email ukwholesale@malinandgoetz.com

14. Questions and complaints

If you have any questions about these T&Cs or if you wish to contact us to complain about any matter in regard to the Products, please e-mail us at info@malinandgoetz.co.uk or write to us at - Malin + Goetz, 146 Upper St, London N1 1QY, UK.

If after contacting us and following our complaints procedure you still feel that your complaint has not been resolved satisfactorily, you may access the EU Commission's Online Dispute Resolution platform [insert link to - https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage].

15. Transfer of rights

We may transfer our rights and obligations under these T&Cs to another organisation and we will always notify you in writing if this happens (but this will not affect your rights or our obligations under these T&Cs). You may only transfer your rights or your obligations under these T&Cs to another person if we agree in writing.

16. Law, jurisdiction and language

This Site, any content contained herein and any contracts entered into as a result of usage of this Site are governed by English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

 

Malin + Goetz Limited - Privacy Policy

Date of Last Update:                            4th August 2017

www.malinandgoetz.co.uk (the "Site") is a website operated in the United Kingdom by Malin + Goetz Limited. We are a limited company registered in England and Wales under company number 09693153 and we have our registered office at C/O Manzanita Capital Empire House 175 Piccadilly London W1J 9EN, United Kingdom. Our main trading address is Malin + Goetz, 146 Upper St, London N1 1QY, United Kingdom. Our VAT number is 233 9739 81 ("Malin + Goetz", "we", "us" or "our").

Malin + Goetz values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security. Your visit to our Site and your use of any of the services or features we provide is subject to our terms and conditions of which this Privacy Policy is part. This policy (together with our Terms of Use), Cookie Policy and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this Site you are accepting and consenting to the practices described in this Privacy Policy.

For the purposes of the Data Protection Act 1998 (the "Act"), the data controller is Malin + Goetz Limited of C/O Manzanita Capital Empire House 175 Piccadilly London W1J 9EN, United Kingdom..

This Privacy Policy does not cover information that you submit on other websites, even if we communicate with you on those websites. For example, if you post something on Facebook, Twitter, Instagram or YouTube, that information is governed by the privacy policies on those websites and is not governed by this Privacy Policy.

1.                   Information we collect from you

1.1               Information you give to us. You may give us information about you by filling in forms on our Site or by corresponding with us by telephone, e-mail, or otherwise. This includes information you provide when you register to use our Site (which you must do if you would like to use some of the services and features we offer), subscribe to our services, or place an order on our Site. This information may include your name, address, telephone number, e-mail address and debit or credit card information (if you wish to place an order on our Site). When you register with us you can view your personal information in 'My Account'. You can access 'My Account' directly to amend any personal details, for example if you change your address. If you forget your password, simply click on the 'forgotten password' link on the register or login page and an e-mail containing your decrypted password will be sent to the e-mail address that you originally provided.

1.2               Information we collect about you. With regard to each of your visits to our Site, we may automatically collect the following information:

1.3               Information we receive from other sources. We may receive information about you if you use any of the other websites we (or any member or brand within our group) operate or other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this Site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) and may receive information about you from them.  

2.                   Cookies

Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

3.                   Use made of the information

We use information held about you in the following ways:

3.1               Information you give to us. We will use this information in relation to:

(a)                Administration of our Site: The information you give to us is necessary to enable us to (i) fulfil your order (including acknowledging your order and communicating with you if there is any issue regarding the fulfilment of your order); (ii) to make sure your order is delivered correctly; and (iii) to maintain your account.

(b)               Customer service: We ask for your contact details such as your e-mail address and telephone number to enable us to answer any questions you have about using our Site and to notify you about the status of your order.

(c)                Direct Marketing: We want to keep you up-to-date on our latest products, promotional offers and events.

Electronic Marketing. If you are an existing customer, we will only contact you by electronic means (e-mail or text) about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

Other Marketing. We will only contact you by post or telephone if you have consented to this.

(d)                Our service: To notify you about changes to our service.

(e)                Our Site: To ensure that content from our Site is presented in the most effective manner for you and for your computer, and so that we can enhance your experience of using our Site.

3.2               Information we collect about you. We will use this information in relation to:

(a)                Administration of our Site: To administer our Site and for internal operations including troubleshooting, data analysis, testing, research, statistical and survey purposes.

(b)               Site improvement: To improve our Site to ensure that content is presented in the most effective manner for you and your computer.

(c)                Customer service: The information we collect from you will allow us to (i) allow you to participate in interactive features of our service when you choose to do so; (ii) measure or understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you; and (iii) make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them.

(d)                Security of our Site: As part of our efforts to keep our Site safe and secure.

3.3               Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

4.                   Disclosure of your information

4.1               We may share your personal information with any member or brand within our group, which means our parent undertaking and all of its subsidiary undertakings (terms in italics shall have the meaning ascribed to them in section 1161 and 1162 of the UK Companies Act 2006).

4.2               From time to time we retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of this Site. We may share your information with selected third parties including:

(a)                Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you (e.g. in order to process your order and maintain your account, including the authorisation and validation of credit or debit card transactions, the provision of delivery services, the analysis of data, etc.). These companies or individuals may be provided with access to your personal details in order to fulfil their function but may not use such information for any other purpose.

(b)               Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.

(c)                Analytics and search engine providers that assist us in the improvement and optimisation of our Site.

4.3               We do not provide your personal details to other companies or individuals for their marketing purposes unless you have indicated when you registered that you wish to receive information about other companies' products, offers and services.

4.4               We may disclose your personal information to third parties:

(a)                In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

(b)               If Malin + Goetz (or its ultimate holding company and its subsidiaries as defined in section 1159 of the UK Companies Act 2006) or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

(c)                If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use [hyperlink] or Terms and Conditions of Online Sale [hyperlink] and other agreements; or to protect our rights, property, or safety (or the rights, property, safety of our customers, or others). This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

5.                   Where we store your personal data

5.1               The data that we collect from you may be transferred to and stored at a destination outside of the country in which it was originally collected. This may include transfers outside of the European Economic Area ("EEA") (including to the USA). It may also be processed by staff working outside of the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable law.

5.2               All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

5.3               Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6. Third party websites

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

7. E-mail and SMS opt-out

You can at any time tell us not to send you marketing communications (i) by e-mail by clicking on the unsubscribe link within the marketing e-mails you receive from us or (ii) by SMS by following the "STOP" instructions provided with the message. If you have registered with us, you may also opt out of receiving marketing e-mails and/or SMS messages by logging into your account and amending your preferences.

8. Postal mail opt-out

You can at any time ask us to stop sending you marketing communications by postal mail by following the instructions that may be included in a particular promotion. If you have registered with us, you may also opt out of receiving postal mail from us by logging into your account and amending your preferences.

9. Accessing and modifying your personal information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act 1998. We will respond to your access request within one month, in accordance with the law. Subject to applicable law, you also have the right to update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. You may request to change or delete your personal information by sending an e-mail to info@malinandgoetz.co.uk.

10. Right to erasure

Requests for the deletion or removal of your personal data, including information published or processed online, should be directed to info@malinandgoetz.co.uk.

11. Right to data portability

If you would like access to any personal data which you have provided to us in a machine-readable format, or if you would like your data to be transferred directly to another data controller, please direct your request to info@malinandgoetz.co.uk.

12. Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy.

13. Contact

Questions, comments or requests regarding this Privacy Policy are welcomed and should be addressed by email to info@malinandgoetz.co.uk or by post to Malin + Goetz, 146 Upper St, London, N1 1QY, United Kingdom.

14. Non-waiver

No failure to exercise and no delay on the part of Malin + Goetz in exercising any right, remedy, power or privilege of Malin + Goetz under this Privacy Policy and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on the part Malin + Goetz.

15. Law, jurisdiction and language

This Site, any content contained herein, and any contracts entered into as a result of usage of this Site are governed by English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

 

Malin + Goetz Limited - Cookie Banner

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Please note that by closing this banner, scrolling the page, accessing any other section of this website, or clicking on any element of this page you are providing your consent to the use of cookies; you can however withdraw such consent at any time.

Malin + Goetz Limited - UK Cookie Policy

Date of Last Update: 4th August 2017

www.malinandgoetz.co.uk (the "Site") is a website operated in the United Kingdom by Malin + Goetz Limited. We are a limited company registered in England and Wales under company number 09693153 and we have our registered office at C/O Manzanita Capital Empire House 175 Piccadilly London W1J 9EN, United Kingdom. Our main trading address is Malin + Goetz, 146 Upper St, London N1 1QY, United Kingdom. Our VAT number is 233 9739 81 ("Malin + Goetz", "we", "us" or "our").

This Site uses cookies to distinguish you from other Site users. This helps us to provide you with a good experience when you browse this Site; for example, it means that we can recognise your computer when you access this Site and log into your account with your username and password. The use of cookies also allows us to improve this Site. By continuing to browse this Site, you are agreeing to our use of cookies.

This Site uses [NUMBER – to be confirmed by website team] of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies (which is usually found in the 'Edit' menu). If you have disabled JavaScript you will not be able to use this Site. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of this Site.  

Except for essential cookies, all cookies will expire after [DATE – e.g. 2 years - to be confirmed by website team].